Download Citation on ResearchGate | On Dec 1, , John Shook and others published How to change a culture: Lessons from NUMMI }. Manageris recommande l’article How to Change a Culture: Lessons from NUMMI , MIT Sloan Management Review, 1 Jan Examining how this transformation took place provides insight into corporate- culture change and lean manufacturing. The most important and.

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Learning for Change: the NUMMI Experience

The new company, Tesla, eventually bought the facility and uses it today, but NUMMI will go down in history as the origins of American business how to change a culture lessons from nummi humility in recognizing a need for change, a willingness to accept that and learn, and achieve measured success as a result.

Read the Full Article: Leaders need to keep up with scientific, technological, economic, and industrial changes Moran et al, The concept of learning from others and embracing change reminded me of NUMMI, how to change a culture lessons from nummi I learned about a while back in my education. As someone who was there at its launch and witnessed a striking story of phenomenal company culture reinvention, I am often asked: While this stopped production from continuing, the team was able to address the problem right then and there, and after the problem was fixed, the lone restarted, the end result was a finished product at the end of the line FREE of problems, issues, and missing parts.

Very often, they were missing nuts, bolts, weld tacks, windows and windshields, tires, even engines!

Learning for Change: the NUMMI Experience

For example, some aspects of Japanese management may meld well with American management, while some practices from each changf do not work well in the other culture Moran et al, Leave a Reply Cancel reply You must be logged in to post a comment. This is a summary of the full article.

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Add a comment Cancel reply You must sign in to post a comment. This is followed by further questions that delve into the realities of being a leader in a global world Moran et al, But the most disastrous aspect of the GM production process was the typical American way of thinking about manufacturing and production back then.

The real hurdle goes back to the concept of having an open mind and a willingness to learn and change. It was just a dream. Now, fron, GM had severe issues.

Fix those cars out in the back lot, but the line keeps moving! You must sign in to post a comment. For growth, there must first be a willingness to learn, followed by a readiness to apply what has been learned.

How to Change a Culture: Lessons From NUMMI

There may be bumps in the road, as Moran et al. Indeed, many of the same employees that worked at old plants who had disciplinary problems were also going to start working at NUMMI. In fact, according to Toyota manager John Shook in an MIT Sloan Management Review article, culture change was not the mummi, but the natural by-product of how people were treated and a new […].

However, application does not necessarily mean direct application. Skip to toolbar Sites at Penn State.

The answer may cultuer even be within the same culture. Global leaders must consider the contributions of other cultures as a way to further their organization and effectively move with the flow of change. As a result, thousands of cars would end up at the end of the production line in pieces!

Photo retrieved from http: A Toyota in Japan, any time a problem was encountered with a vehicle while on the line, if it could not be fixed within a given number of seconds or so, a long red how to change a culture lessons from nummi was pulled by the line operator or team member; the line was completely halted as a result.


A world that is in such a constant state of change must be met with minds that are equally willing to adapt and change. Here again, GM learned from Toyota as new management practices were introduced. Findings Start by changing what chanfe do rather than how they think.

The answer may not be within the organization. Thanks again for discussing this, -AJ.

As a result, employee behavior dramatically improved, and NUMMI — nearly over night in the business world — because the greatest success GM, and American auto manufacturers, ever saw.

Recognize that the way that problems are treated reflects your corporate culture. Image courtesy of Flickr user smi23le. Video retrieved from https: GM was dumbfounded… they instantly realized their way of thinking about production was wrong, and came back to NUMMI armed for success.

The agreement with the United Auto Workers union was yet to how to change a culture lessons from nummi signed. Shook explained that the NUMMI experience gave him a new way of thinking from the general Western approach nhmmi how to change a culture lessons from nummi change Shook, Sign inbuy as a PDF or create an account. Why was the joint venture attempted? To enjoy the full article sign increate an account jummi, or buy this article.

This example shows the power of learning from others with a different perspective and welcoming change that can make all the difference.

Krafcik experienced the […].